Windows Commands / IT Support Guides
Collect selected system facts with PowerShell
A ticket usually needs a few reliable device facts rather than a full configuration dump. PowerShell can select only the inventory fields relevant to the investigation.
Environment and inputs: Windows 11 · Command Prompt unless PowerShell is specified
Try the diagnostic command
Use the stated shell and platform. Replace sample domains, addresses, services and paths with values from the system you are authorized to support.
Get-ComputerInfo | Select-Object WindowsProductName, WindowsVersion, OsBuildNumber, CsManufacturer, CsModelHow to read the result
The result is a compact object view containing operating system and hardware fields. Some version labels can lag product branding, so retain the OS build number.
What to do next
Compare the build and model with a working endpoint in the same deployment group. Record only the fields necessary to reproduce or route the issue.
Before you make a change
Use PowerShell on Windows. Hardware identifiers and detailed inventory should remain within approved support systems.