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Copilot / Documents, Data & Research

Copilot: summarize survey comments without hiding minority views

Remove personal identifiers and provide the exact response count. Decide how to treat multiple themes in one comment.

Compiled for Sorlavit Kim · Published · Updated · 2 min read

Environment and inputs: Copilot user guide · Feature and source access depend on the active account, app and organization settings. Optional file or app steps have a text-excerpt fallback. No fixed model version, price or usage quota is assumed.

What you will make

A practical Copilot guide to summarize survey comments without hiding minority views. Use the sample input and prompt, then check the result. Use a fictional Microsoft 365 workplace task as the practice setting. Identify the file or excerpt that supports the requested result.

Prepare the source and scope

Remove personal identifiers and provide the exact response count. Decide how to treat multiple themes in one comment. Open your available Microsoft Copilot experience and confirm whether it can read the intended work source.

Try this prompt

In Copilot, provide the prepared input, then send the following request. For real work, replace fictional details with approved facts.

Group these comments into themes. Show response IDs for each theme, allow multiple themes per response, and preserve a section for uncommon but important concerns.

Review the result

Spot-check theme membership and calculate counts from IDs rather than trusting a generated percentage. Record each correction and its supporting source.

If the answer is wrong or incomplete

Theme totals can exceed the number of respondents when categories overlap. Explain the counting rule before sharing results. If the active Copilot surface cannot access the file or app, paste an authorized excerpt into chat. Keep the same review criteria for the text-only workflow.

Practice and completion check

Repeat with one incomplete input. Check the answer against the review criteria, remove unsupported claims and save the prompt with its source version. This workflow has not been verified in a customer deployment.

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