Practical AI / 2026 Essentials
A Simple AI Use Policy Your Team Can Follow
Set clear boundaries for AI tools, business information, and human review.
An AI policy should help people make everyday decisions. Start by naming approved tools, the information employees may use, and the work that needs human review. The 2026 small-business guidance from NCSC highlights data leakage, unreliable outputs, and supply-chain risks as important adoption concerns.
What matters
- Give staff a clear list of approved services and someone to ask when a tool is unfamiliar.
- Define which business information may be shared, rather than leaving each employee to guess.
- Explain who reviews output before it reaches customers or changes a business record.
Practical example: A support team uses an approved assistant to draft replies from sanitised ticket notes, with an employee approving each response.
One action today: Write a one-page policy covering approved tools, permitted data, review, and reporting.